Terms & Conditions

Detective Conan Liquor Store is a leading drinks delivery company in Kenya. It offers delivery services for orders of alcoholic and non-alcoholic drinks as placed by customers over the various ordering platforms. The ordering platform options are:

1. The shopping cart on Detective Conan website
2. WhatsApp/ SMS/ call on the Detective Conan official number 0714061148

Deliveries of drinks within Nairobi and Nairobi environs are to be done within 3 hours. Detective Conan Liquor Store is a legal enterprise and is recognized by the government of Kenya. Detective Conan Liquor Store is only involved in legal activities as dictated by the Kenyan law and shall not accept any illegal dealings.

A breakdown of Detective Conan Liquor Store is as below :

Detective Conan Liquor Store does not sell alcoholic drinks to persons under the age of 18.
Detective Conan Liquor Store only deals with legit products from licensed importers, wholesalers and retailers.
Detective Conan Liquor Store is not involved in manufacturing or modification of products and only focuses quality delivery services and great packaging for our clients.
Payments must only be made through the official payment methods of Detective Conan Liquor Store.
Only legal monies shall be accepted as mode of payment.
Detective Conan Liquor Store advocates for responsible drinking and shall not be held liable for irresponsible drinking
In case of delivery delays and issues, Detective Conan Liquor Store shall notify the client on the developments and arrangements to sort out the delivery.
Customers information is confidential and shall not be allowed to any unauthorized personnel.

AGE

As dictated by the law of Kenya, 18 years and above is the legal drinking age in Kenya. Detective Conan Liquor Store confers with the law of Kenya and shall not knowingly sell alcohol to persons under the age of 18 years.

RESPONSIBLE DRINKING

Detective Conan Liquor Store advocates for responsible drinking and shall not be held liable for irresponsible drinking or damages/ incidences that could occur.

Note that excessive drinking of alcohol is harmful to your health. Consumption of alcoholic beverages impairs your ability to drive a car or operate machinery and may cause accidents. Detective Conan Liquor Store largely advocates for sober driving and shall not be held liable for drunk driving. It is Detective Conan Liquor Store mission to reduce road accidents by encouraging only drinking at home by simply ordering for drinks online.

ORDERS CANCELLATION and DELAYS

Orders are allowed to be canceled only within the first 10 minutes from the time it was placed and a call or message to notify Detective Conan Liquor Store sent to Detective Conan Liquor Store official number, 0714061148. In a situation where the order delivery shall delay, Detective Conan will notify the customer on the developments and make arrangements for settlement of the delivery.

PAYMENT

Payment shall only be made via Detective Conan Liquor Store official payment methods. These are MPESA, Visa, MasterCard, PayPal, Cash (Kenyan Shillings, Dollars or Euros). No faux monies shall be allowed.

DELIVERY CHARGES

Detective Conan Liquor Store offers delivery within Umoja and Donholm at a cost of 200/ and outer Nairobi environs at 500/ kshs.

BUYING ON CREDIT

Detective Conan Liquor Store does not offer credit services unless there is a written legal agreement.

HEALTH CONCERNS

Alcohol and its health benefits or hazards is entirely the responsibility of the customers. Detective Conan Liquor Store will only offer information on the quality of drinks in terms of age of the drink and the tasting qualities of the drink and not on the health effects that might be resultant from drinking. Detective Conan Liquor Store is however concerned for their customers well being and calls for responsible drinking and advises that customers should look for medical attention in case of abnormal reactions. It should be noted that Detective Conan Liquor Store deals with legal drinks and is only involved with licensed alcohol distributors for legal brands alone.

PRIVACY OF CUSTOMER INFORMATION

Detective Conan Liquor Store works best and promises to keep the information of its customers confidential. Any information thereby provided by the customer shall not be released to any unauthorized personnel. In addition to this, receipts can only be collected or recollected by the exact persons that placed the order.

CUSTOMER FEEDBACK

Customers are highly regarded at Detective Conan Liquor Store and are advised to give their service feedback to Detective Conan Liquor Store through our social networks or call/ text/ WhatsApp 0714061148. Detective Conan Liquor Store will always work on bettering the customers experience and feedback is of great importance.